Sony’s online PlayStation Network has been unavailable since Wednesday 20th April when Sony spotted unauthorized access to the network by hackers on the preceding three days (April 17 to April 19, 2011). As a result of the intrusion, Sony are now confirming that, certain PlayStation Network and Qriocity service user account information was compromised.
Sony believe that the hackers have obtained access to users’ name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID.
It is also possible that profile data, including purchase history and billing address (city, state, zip), along with password security answers may have been obtained.
Sony are alerting its PlayStation Network consumers to be aware of email, telephone, and postal mail scams that ask for personal or sensitive information. And they reminder users that Sony will not contact them in any way, including by email, asking for your credit card number, social security number or other personally identifiable information.
Sony are continuing to work on this problem and have engaged an outside, security firm to conduct a full and complete investigation into what happened.