October 25, 2014

What happens when a big web hosting service has troubles – Did Anonymous hack GoDaddy?

(LiveHacking.Com) – GoDaddy suffered an outage yesterday that left millions of users frustrated. The cause of the outage, which lasted about four hours, has yet to be confirmed by GoDaddy but a hacker known as @AnonymousOwn3r has claimed sole responsibility for the alleged attack, stating, “was only me not the Anonymous [collective]“. According to his Twitter profile, AnonymousOwn3r is an official member of Anonymous.

GoDaddy , which is one of the world’s largest web hosting providers and domain registrars, first mentioned a problem on Twitter just after 1:30 p.m. ET, the tweet said “Status Alert: Hey, all. We’re aware of the trouble people are having with our site. We’re working on it.”

GoDaddy’s main website also went down for a short time with the message:

We are experiencing problems. We understand this is impacting some customers and we take this situation very seriously. Everyone at GoDaddy.com is working to restore all sites affected by this outage as soon as possible.

After some 7 hours, the GoDaddy Twitter account was updated: “Most customer hosted sites back online. We’re working out the last few kinks for our site & control centers. No customer data compromised.”

The key to that statement was that no customer data was compromised. From this we can ascertain that the attack was a denial of service attack and not a security breach. According to ZDNet, the problem was that GoDaddy’s DNS servers were not resolving and so took many websites offline. Even if the site wasn’t hosted by GoDaddy but GoDaddy was the domain registrar then the site itself became unavailable.

Of course the people hit the hardest by this attack are the web site owners themselves. GoDaddy has a large engineering staff which is dedicated to keeping their servers up and running. But as Darnell Clayton, a normal web user, mentioned in a tweet to AnonymousOwn3r, not only was his site down, “but so are millions of struggling small biz owners.” I don’t think that those who lost potential income, bread taken from the mouths of their children, will find any pleasure in AnonymousOwn3r’s skill set.

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