June 18, 2021

Bugs planted in PIN pad machines to steal credit card numbers of Barnes & Noble customers

(LiveHacking.Com) – Barnes & Noble has uncovered a sophisticated scheme were criminals planted bugs in certain PIN pad devices used in book stores. These bugs were designed to capture credit card details and PIN numbers.  As soon as Barnes & Noble discovered the scheme it disconnected all PIN pads from all of its stores nationwide.

After an internal investigation, Barnes and Noble detected tampering with PIN pad devices used in 63 of its stores. The tampering was limited to one compromised PIN pad in each of the affected stores. Having  discontinued use of all PIN pads in its nearly 700 stores nationwide, which happened by close of business September 14, the popular book store notified federal law enforcement authorities.

“Barnes & Noble has completed an internal investigation that involved the inspection and validation of every PIN pad in every store.  The tampering, which affected fewer than 1% of PIN pads in Barnes & Noble stores, was a sophisticated criminal effort to steal credit card information, debit card information, and debit card PIN numbers from customers who swiped their cards through PIN pads when they made purchases.  This situation involved only purchases in which a customer swiped a credit or debit card in a store using one of the compromised PIN pads,” said the company in a statement.

As a precaution, B&N are suggesting that customers who have swiped their cards at any of the Barnes & Noble stores with affected PIN pads should take the following steps: Debit Card Users should change the PIN numbers on their debit cards and review their accounts for unauthorized transactions. While Credit Card Users should just review their statements for any unauthorized transactions.

Worried customers can call 1-888-471-7809, between the hours of 8:00 AM and 8:00 PM Eastern Standard Time, with any related questions.

The planted bugs only worked with PIN pad devices, online purchases from Barnes & Noble.com, NOOK and NOOK mobile apps were not affected.

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