October 25, 2014

In brief: Unknown number of Twitter users told to reset passwords

(LiveHacking.Com) – An unknown number of Twitter users have been sent genuine emails from the microblogging company telling them that their account has been hacked. Users who receive these emails need to reset their passwords as soon as possible.

The email reads, “Twitter believes that your account may have been compromised by a website or service not associated with Twitter. We’ve reset your password to prevent others from accessing your account.”

However it also appears that although some accounts have been compromised, Twitter got a bit over zealous in sending the notifications and some users have received the emails unintentionally. However there is evidence of incidents involving several high-profile Twitter accounts, including at least one belonging to the BBC.

“When we believe an account may have been compromised, we reset the password and send an email letting the account owner know this has happened along with information about creating a new password. This is a routine part of our processes to protect our users,” wrote a Twitter representative in a statement released by the company. “In this case, we unintentionally reset passwords of a larger number of accounts, beyond those that we believed to have been compromised. We apologise for any inconvenience or confusion this may have caused.”

The cause or extent of any hacking is still unknown and the only anecdotal evidence of anything wrong is coming from those who have seen tweets deleted. Comedian David Mitchell tweeted that he had received the email, and that “but the only evidence of hacking I can find is that my tweet about my Observer column last Sun has disappeared. Weird.”

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