July 31, 2014

In brief: GoDaddy outage was not due to hacking

(LiveHacking.Com) – As reported yesterday, GoDaddy suffered an interruption to its services on Monday starting shortly after 10 a.m. PDT. The company, which is one of the world’s biggest domain registrars and web hosts,  managed to restore full services by by 4 p.m. PDT. It was thought that the down time was due to a denial of service attack when a user on Twitter, who claimed to be an official member of the hacking group Anonymous,  took sole responsibility for the alleged attack, stating, “was only me not the Anonymous [collective]“.

However GoDaddy has now completed its investigation and is reporting that the incident was not related to a “hack”.

“The service outage was not caused by external influences. It was not a ‘hack’ and it was not a denial of service attack (DDoS). We have determined the service outage was due to a series of internal network events that corrupted router data tables. Once the issues were identified, we took corrective actions to restore services for our customers and GoDaddy.com. We have implemented measures to prevent this from occurring again,” said Scott Wagner CEO of GoDaddy in a statement.

What happens when a big web hosting service has troubles – Did Anonymous hack GoDaddy?

(LiveHacking.Com) – GoDaddy suffered an outage yesterday that left millions of users frustrated. The cause of the outage, which lasted about four hours, has yet to be confirmed by GoDaddy but a hacker known as @AnonymousOwn3r has claimed sole responsibility for the alleged attack, stating, “was only me not the Anonymous [collective]“. According to his Twitter profile, AnonymousOwn3r is an official member of Anonymous.

GoDaddy , which is one of the world’s largest web hosting providers and domain registrars, first mentioned a problem on Twitter just after 1:30 p.m. ET, the tweet said “Status Alert: Hey, all. We’re aware of the trouble people are having with our site. We’re working on it.”

GoDaddy’s main website also went down for a short time with the message:

We are experiencing problems. We understand this is impacting some customers and we take this situation very seriously. Everyone at GoDaddy.com is working to restore all sites affected by this outage as soon as possible.

After some 7 hours, the GoDaddy Twitter account was updated: “Most customer hosted sites back online. We’re working out the last few kinks for our site & control centers. No customer data compromised.”

The key to that statement was that no customer data was compromised. From this we can ascertain that the attack was a denial of service attack and not a security breach. According to ZDNet, the problem was that GoDaddy’s DNS servers were not resolving and so took many websites offline. Even if the site wasn’t hosted by GoDaddy but GoDaddy was the domain registrar then the site itself became unavailable.

Of course the people hit the hardest by this attack are the web site owners themselves. GoDaddy has a large engineering staff which is dedicated to keeping their servers up and running. But as Darnell Clayton, a normal web user, mentioned in a tweet to AnonymousOwn3r, not only was his site down, “but so are millions of struggling small biz owners.” I don’t think that those who lost potential income, bread taken from the mouths of their children, will find any pleasure in AnonymousOwn3r’s skill set.